Dispatcher

Quincy, MA

Full Time

Experienced

🚨 Now Hiring: Superstar Dispatcher!

📍 Location: Quincy, MA
💵 Pay Range: $30 – $35/hour (based on experience)
Full-Time | Fast-Paced | Team-Driven | Career-Boosting

At Trust 1 Heating, Cooling, Plumbing, we’re more than just a home services company—we’re a family that works hard, supports one another, and celebrates wins together. Right now, we’re on the lookout for a driven, organized, and people-loving Dispatcher to be the central hub of our daily operations.

If you're the kind of person who thrives on solving problems, keeping things running like clockwork, and loves a buzzing office atmosphere—we want to hear from you!

🧭 What You’ll Be Doing:

Be the voice and brain of our operations—dispatching techs to service and install jobs with precision
Monitor schedules, job progress, and technician location to maximize efficiency
Manage technician time sheets and ensure all hours are tracked accurately for payroll and job costing
Coordinate with customers to confirm appointments and provide status updates
Collaborate closely with service and install managers to ensure smooth daily workflows
Jump in to support the team wherever needed—you're the go-to person for making the day flow

🎯 What We’re Looking For:

Strong multitasking skills—you can juggle schedules, calls, and updates like a pro
Excellent communicator with a confident phone presence
Detail-oriented with a knack for organization and accountability
Previous experience dispatching or in a service industry is a big plus
Comfortable using scheduling software, CRM systems, and digital timekeeping tools

💎 What You’ll Get in Return:

When we say we take care of our people, we mean it. Check out these top-tier benefits:

✨ Fun, Family-Like Atmosphere – You’ll love coming to work (really!)
📚 Consistent Training & Career Development – We invest in YOU
💼 401(k) with 4% Company Match – Secure your future
🦷 100% Paid Vision & Dental Insurance – Because your smile matters
🏥 Blue Cross Blue Shield Health Insurance – Top-of-the-line coverage
🛟 100% Paid Life Insurance – $50,000 policy, on us
🎉 Paid Birthday Off – Celebrate YOU with a paid day off
🌴 Unlimited Time Off – Flexible time when you need it most
🎁 Rewards & Recognition – Monthly shoutouts, prizes, and bonus incentives
🥾 Boot/Shoe Allowance – We help keep you comfortable on the job
💲 Highly Competitive Pay: $30–$35/hour
📈 Real Growth Opportunities – We promote from within and want you to grow with us

📩 Ready to Apply? Let’s Talk!

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Are you authorized to work in the US without a sponsor visa?*

Do you feel you're a lucky person?*

What is your best time to be reached?*

Do you have a reliable means of transportation to get to work on time?*

Do you have experience with Service Titan?

Do you have any Heating, Cooling, Plumbing Experience / Knowledge? If so How Much?*

Our screening process includes a criminal background check on anyone we are seriously considering for employment. Would you object to such a step?

Consider the worst experience you have had with a supervisor. What was it that made them such a bad manager, for you?

How many years of field experience and training do you have?*

If you had a Empty Schedule and 10 plus Technicians to Keep busy what you do to get the Schedule Booked?*

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